Overview of Our Data Practices

We collect information to deliver, maintain, and improve our Services, personalize your experience, communicate with you, and protect the integrity and security of our platforms. We process personal data only when there is a legitimate basis to do so, including consent, performance of a contract, compliance with legal obligations, or our legitimate interests that do not override your rights and freedoms.

Information We Collect

We collect and store different categories of information to fulfill our capabilities and obligations. The categories include:

• Personal Information: Information you provide directly to us, such as your name, email address, postal address, phone number, and company details when you engage with our services, subscribe to communications, or request support.
• Account and Profile Data: If you create an account, we may collect your username, password (encrypted), preferences, and profile details you elect to provide.
• Transactional Information: Details of the purchases or services you obtain through our platform, including payment method data processed by our partners, billing history, and invoices.
• Usage Data: Information about how you access and use the Services, such as pages visited, features used, time stamps, click-stream data, and referral sources.
• Device and Technical Information: Data about your device (hardware model, operating system, browser type), network information (IP address, time zone), and identifiers (device IDs, unique anonymized codes).
• Location Data: If you enable location services, we may collect approximate or precise location information to tailor your experience or deliver services contextualized to your area.
• Communication Data: Messages you send to us via email, chat, or support forms, including content and metadata (subject lines, timestamps).

We may combine information collected from multiple sources to improve accuracy and provide a cohesive user experience.

How We Collect Information

• Direct Interactions: You provide data when you create an account, update your profile, request information, make a purchase, or contact us.
• Automatic Data Collection: We automatically collect usage, device, and log data through cookies, web beacons, and similar technologies as you interact with our Services.
• Third-Party Sources: We may receive information about you from analytics providers, advertising partners, and service providers to supplement our data and improve outcomes.

Log Files and Analytics

Like many websites, we maintain log files that record activity on the Services. These logs may include your IP address, browser type, pages visited, referring/exit pages, and timestamps. We use this information to diagnose issues, analyze trends, administer the site, and improve performance and security. We may apply statistical methods to aggregate data to protect individual identities.

Cookies and Tracking Technologies

We employ cookies and similar technologies to enhance your experience, understand how the Services are used, and support security measures. Cookies may be categorized as:

• Essential Cookies: Required for core functions such as navigation and access to secure areas.
• Performance and Analytics Cookies: Collect anonymized information about how the Services are used to improve efficiency and features.
• Functionality Cookies: Remember preferences and choices to personalize your experience.
• Advertising Cookies: Used by third parties to deliver relevant ads and measure their effectiveness. They may collect data across sites and are governed by the privacy policies of the respective advertisers.

You can manage cookie preferences through your browser settings or opt out of certain cookies using cookie consent banners where available. Disabling cookies may affect your ability to access some features of the Services.

Third-Party Advertising

We may engage with third-party advertising networks to deliver targeted or contextual advertising. These networks may deploy cookies, pixel tags, or other technologies to collect information about your interactions with the Services and across other sites. We do not control the data collection practices of these third parties. You may exercise opt-out rights via the Digital Advertising Alliance (DAA), Network Advertising Initiative (NAI), or by adjusting your browser’s privacy settings. Note that opting out does not prevent ads from appearing but may reduce the relevance of ads to you.

Information Sharing and Disclosure

We may share your information in the following circumstances and with the following categories of recipients:

• Service Providers: Vendors and partners who process data on our behalf for hosting, analytics, payments, marketing, and customer support. We contractually require these providers to protect your information.
• Business Partners: Entities with whom we collaborate to offer features or services integrated with the Platform.
• Legal Obligations and Safety: When required by law, to protect our rights, comply with a legal process, or to investigate and prevent harm or fraud.
• Company Transactions: If Ohahe undertakes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, subject to appropriate safeguards.

Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. When data is no longer needed, we implement secure deletion or anonymization processes. We maintain reasonable administrative, technical, and physical safeguards to protect data against loss, misuse, and unauthorized access or disclosure. Our security program includes access controls, encryption in transit and at rest where feasible, regular vulnerability assessments, and ongoing staff training.

Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, as well as the right to data portability. You may also withdraw consent for processing where consent is the lawful basis. To exercise your rights, please contact us using the details in the “Contact Us” section below. We will respond in accordance with applicable law and will not discriminate for exercising these rights.

Children’s Privacy

Ohahe does not knowingly solicit or collect personal information from individuals under the age of 16. If we become aware that a child under 16 has provided personal data, we will take reasonable steps to delete the information promptly. If you are a parent or guardian and believe we may have collected data from a child under 16, please contact us so we can review and remove the data if appropriate. Where required by local law, we will obtain verifiable parental consent before collecting personal information from a child.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including jurisdictions that may provide different data protection laws. When we transfer personal data across borders, we rely on standard contractual clauses, vendor agreements, and other safeguards designed to protect your information in accordance with this policy.

Do Not Track and Similar Technologies

We do not respond to DNT signals in browsers at this time. Nevertheless, you can manage tracking through our cookie controls and by adjusting your browser settings to block or limit cookies and related technologies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes occur, we will revise the effective date at the top and provide notice as appropriate. We encourage you to review the policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please reach out to:

Email: [email protected]

Mailing Address: Ohahe Privacy Office, Attn: Data Protection, 123 Commerce Way, Suite 400, San Francisco, CA 94105, United States

We will respond in a timely and consistent manner and may request additional information to verify your identity where appropriate.